Terms & Conditions & Privacy Policy

Last updated: 14.04.2025

Welcome to the official website of Zigzag Magazine, operated by Rebel Media SA (Pty) Ltd, a registered company in South Africa. By accessing and using this site, you agree to the following terms and policies.

1. Company Information

Company name: Rebel Media SA (Pty) Ltd
Registration number: 2024/080709/07
Registered office: 5 Buitengracht Street, 22nd Floor Portside, Cape Town, 8001, South Africa
Jurisdiction: South Africa

2. Contact Information

For any queries, requests, or concerns regarding the site, please contact:

• Managing Editor: Greg Ewing – greg@zigzag.co.za
• Technical Contact: Joerg Angeli – joerg.angeli@seachange.de
• Customer Support / Subscriptions: Mia Venter – mia@zigzag.co.za

3. Services Provided

Zigzag.co.za offers:

• Editorial content (surf news, interviews, features)
• An online store (print subscriptions, merchandise)
• Newsletter signup
• User comment functionality
• User account creation and management

4. Personal Information Collection

We collect personal data when:

• You subscribe to our newsletter
• You make a purchase from our online store
• You create a user account
• You contact us via contact forms or email

We may collect:

• Full name, email address, shipping address
• Purchase history
• Newsletter preferences
• Comments or interactions on the website

5. Use of Personal Data

We use your data to:

• Process and manage subscriptions or purchases
• Send newsletters and marketing material (only with opt-in)
• Improve our content and user experience
• Respond to inquiries or support requests

6. Cookies & Analytics

We use cookies only for session security and essential site functionality. We do not use cookies for advertising or tracking purposes.

We use Google Analytics to understand general site traffic and usage patterns. No personally identifiable information is stored or shared via analytics.

You can disable cookies in your browser settings, but this may affect the functionality of certain features on the site.

7. Payment Processing

All payments on our online store are securely handled by Payfast.

Zigzag.co.za does not store any payment or credit card information on its servers.

8. Newsletter & Email Marketing

We use Mailchimp for managing our newsletter subscriptions.

You may unsubscribe at any time by clicking the link in the footer of any email or contacting us directly.

9. Data Hosting

Our website is hosted in Germany, and some data (e.g. for newsletters) is stored via third-party services like Mailchimp.

By using our site, you agree that your data may be transferred internationally in accordance with applicable data protection laws.

10. Third-Party Disclosure

We do not sell or rent your personal data.

We only share data with trusted partners necessary for order processing or site functionality (e.g. Payfast, Mailchimp).

11. User Rights

You have the right to:

• Access your personal data
• Correct or update your data
• Request deletion of your data
• Withdraw consent for marketing at any time

For any of these requests, contact mia@zigzag.co.za.

12. Changes to These Terms

We may update this page as needed. Please check back periodically for updates. Continued use of the site after changes implies acceptance.